NTB Shows their Customer Service

My Saturn Ion has been bugging me with an annoying binging noise every now and then to remind me that it’s time for an oil change. Finally I give in and go to NTB (told them they should change their name to NTBO). I finish a phone call in the car then walk in. The guys have already put in my tag # (that’s a license plate to Northerners) and are already looking up my name and history. “What can we do for you Ms McInerny?” Wow! Take notes service organizations!! These guys (and gals) will definitely get my business again. (NTB National Tire Battery.)